How to Pay My Invoice in the San Jacinto River Authority Customer Portal
Once you have created your account on the portal, please submit a case via Questions/Complaints/Contracts – This will only need to be done for first time payments.
  1. Select the Home Screen
  2. Select Submit under Questions/Complaints/Contracts
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  1. Fill out the form as below. Make sure to select General Account Question. This ensures your case is routed to the correct person. DO NOT INCLUDE ANY PAYMENT INFORMATION
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  1. You can follow your open case on your dashboard.
    1. We will need 1 to 2 business days to complete your request
    2. On this screen you can see what the status is of your request
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  1. When we have processed your request an email will be sent to you from with the subject line “SJRA-New Account Ready.
    1. This letter will include a link you can select to go directly to our website
      2. or you can select Pay Invoices in the Customer Portal
    2. You will have a separate login and password for the Epay Portal.
  1. Once you are setup on the Epay portal you can begin processing your payment. It may take 1 to 2 business days for the payment to be reflected on your Customer Portal account.
  2. As always please reach out to Accounts Receivable with any questions or concerns
    1. Via Customer Portal – General Account Questions
    2. Email –
    3. Phone – 936-588-3111 ask for Accounts Receivable