How to Pay My Invoice in the San Jacinto River Authority Customer Portal
Once you have created your account on the portal, please submit a case via Questions/Complaints/Contracts – This will only need to be done for first time payments./msdyn_blobfile/$value)
/msdyn_blobfile/$value)
/msdyn_blobfile/$value)
Once you have created your account on the portal, please submit a case via Questions/Complaints/Contracts – This will only need to be done for first time payments.
- Select the Home Screen
- Select Submit under Questions/Complaints/Contracts
- Fill out the form as below. Make sure to select General Account Question. This ensures your case is routed to the correct person. DO NOT INCLUDE ANY PAYMENT INFORMATION
- You can follow your open case on your dashboard.
- We will need 1 to 2 business days to complete your request
- On this screen you can see what the status is of your request
- When we have processed your request an email will be sent to you from ar@sjra.net with the subject line “SJRA-New Account Ready.
- This letter will include a link you can select to go directly to our website
- https://epayprod.sjra.net
- or you can select Pay Invoices in the Customer Portal
- You will have a separate login and password for the Epay Portal.
- This letter will include a link you can select to go directly to our website
- Once you are setup on the Epay portal you can begin processing your payment. It may take 1 to 2 business days for the payment to be reflected on your Customer Portal account.
- As always please reach out to Accounts Receivable with any questions or concerns
- Via Customer Portal – General Account Questions
- Email – ar@sjra.net
- Phone – 936-588-3111 ask for Accounts Receivable