Anonymously Submit a Case
| Access Menu Path: | SJRA Customer Service Portal Homepage |
A pop-up will appear. Click Submit Anonymously.
Step 2: A new page will open titled Create Anonymous Case. Fill out the Title, Description, and Phone Number fields.
Note: It is best practice to make the description as detailed as possible (ex: add parcel numbers or addresses) since anonymous complaints will not receive a response
Step 3: Enter the code from the Captcha Image. If you cannot read the code you can select Play the Audio Code above the text box. Once complete click Submit.
Step 4: Once processed you will be let know that your case was successfully submitted.